How do I write HTML/create a website?

There are a large number of documents and programs on the web to help you write HTML..

We can assist you in the development of your website for a nominal fee. We also offer several packages that include both site design and web hosting, starting from just $285.00.

Have a look at our suggested reading and helpful links to find web sites
and books related to website design/creation, html, cgi/perl and more.

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What FTP software do I need for uploading my files?

FTP (file transfer protocol) is the type of program you use to transfer files from your computer to our server. The following are sources of popular FTP programs available in the marketplace.

Windows Users
LeechFTP :  Popular windows FTP program.

Mac Users
Fetch:   Go to your favorite search engine and type the keywords "download fetch ftp"  This will give you a variety of places to download this program.

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How do I use FTP Programs?


Host :
your domain name, i.e. domain.com or IP address
UserID :
your User ID, i.e. username
Password :
Type in your password here
Remote Directory :
../../web/


File Format: This should be BINARY for graphics, zipped archives, and
executables, and ASCII for most everything else. CGI scripts MUST be
uploaded in ASCII mode.

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What folder is my main concern once I FTP in?

Once logged in, you will need to back out of your user directory, back out of THE users directory and enter the main "web" directory. Be careful as each user under your domain space will also have a "web" directory, this is not your main web site directory. The main website directory has the path "../../web/" from the point at which you are logged in by default.

The only directory that you should be concerned with is the file called " web " at the root level of your available directory space which is where all your html and images should be kept. If you are using CGI or perl files, you can execute them anywhere in your "web" directory, however, we recommend creating a "cgi" directory to store your cgi scripts.

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How do I get my page to load automatically?

You must name your main loading file "index.html" . Be sure to name
everything in lowercase, not "INDEX.HTML" . Also, this file must be
located in your main "web" directory.

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How do I create sub-directories?

When making a sub directory you should use the make directory
"MkDir" function in your FTP program. Open up the new
directory then upload your files.

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How do I update my web pages?

You can create and maintain your web pages, images, and scripts
locally and upload them to the web server at your leisure via FTP. You
can overwrite existing files or transfer a new file.

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Why are my graphics not showing up?

Make certain that all graphics files are uploaded in binary mode. Use the
"auto" mode in your FTP program if it has that option. Make certain that
your graphics are properly saved in one of the following formats: GIF or
JPG. HTML does not support any other graphics types. Macintosh users
need to upload all graphics files in Raw Data Format (not Mac Binary)
with the appropriate extension and all text documents which are format
sensitive in ASCII text.

By far the biggest culprit of missing graphics is due to improper path
references in your HTML documents. Often web designers will create
their graphics with a graphics program such as Photoshop or Corel Draw
and save them into the default directory for that particular program. In
order to preview the graphics on their own computers, they will naturally
reference the drive and directory where those graphics are located (for
example: C:/photoshop/images/sample.gif). This works fine when they
are on their computer with those drives and directories. However, the
virtual server does not provide service to a "C:" drive and does not
maintain a copy of the Photoshop program or its directory. There are two
quick ways to fix this problem:

Move all your graphics files into the same directory as your HTML
document and re-reference the graphics

or

Edit all path references from your HTML document and upload.
(You will not be able to preview your complete HTML document using
this method).

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The HTML page is garbled. What's wrong?

It is important to remember to send HTML (text) in ACCII mode and all
image-format files in Binary. In addition, if you are using Word or some
other text-editor locally for writing HTML, be sure to save the file as text
only , not a .doc file, for example. One should notice that files in DOS
can only be saved with a three-letter .htm extension. After FTPing, these
files may be renamed using your FTP program to include the .html extension. All of this is basic, but results in a majority of the FTP errors!

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What should I do if denied access via FTP or to SMI?

Be sure to read the FTP tutorial that comes with the FTP software. If you
still have trouble, send email to support@i-sun.com explaining the
problem in detail. Be sure to include both your user id and domain
name.

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